Telehealth Consent

Zoros Health

Telehealth Informed Consent

50 States, Doctor-Prescribed, U.S.-Sourced

Effective Date: Feb 22, 2026
Last Updated: March 2, 2026

Telehealth involves the delivery of healthcare services using electronic communications and information technology between a patient and a licensed healthcare provider who are not located in the same physical setting. By using Zoros Health LLC’s services, you acknowledge and agree to the terms outlined in this Telehealth Informed Consent.

Nature of Telehealth Services

Telehealth services provided through Zoros Health LLC may include medical evaluations, review of health history, intake questionnaires, asynchronous or synchronous communications, clinical assessments, treatment recommendations, and, when medically appropriate, prescriptions issued by licensed healthcare providers.

All medical decisions are made solely by the treating provider using independent professional judgment.

Not for Emergency Use

Telehealth services provided through Zoros Health LLC are not intended for emergency situations. If you believe you are experiencing a medical emergency, call 911 or seek immediate in-person medical attention.

Potential Benefits of Telehealth

Telehealth may offer potential benefits, including:

• Increased access to licensed healthcare providers

• Convenience and reduced travel time

• Timely medical review and follow-up

Benefits are not guaranteed and may vary based on individual circumstances.

Potential Risks and Limitations

You understand that telehealth has inherent limitations, including but not limited to:

• Inability to perform an in-person physical examination

• Technology disruptions, connectivity failures, or data transmission issues

• Incomplete, inaccurate, or self-reported information impacting clinical decision-making

• Situations in which in-person care may be more appropriate

You acknowledge that these limitations may affect diagnosis, treatment recommendations, or outcomes.

No Guarantee of Treatment or Prescription

Use of telehealth services does not guarantee that treatment or prescription medication will be provided. Prescriptions are issued only if a licensed healthcare provider determines that a medication is medically appropriate based on the information submitted and clinical evaluation.

Patient Responsibilities

By using the Services, you agree to:

• Provide accurate, complete, and truthful medical information

• Update your information as necessary

• Follow all provider instructions

• Use prescribed medications strictly as directed

Providing inaccurate or incomplete information may result in delayed care, denial of treatment, or potential medical risk.

Privacy and Confidentiality

Telehealth services are delivered using secure technologies designed to protect your privacy and confidentiality. Your personal and health information is handled in accordance with applicable federal and state privacy laws, including HIPAA.

For additional details, please review the Zoros Health LLC Privacy Policy and Notice of Privacy Practices.

Alternatives to Telehealth

You understand that you may seek medical care through in-person visits with healthcare providers outside of Zoros Health LLC. Participation in telehealth services is voluntary, and you may decline or discontinue participation at any time.

Right to Withdraw Consent

You may withdraw your consent to receive telehealth services at any time by discontinuing use of the Services or by contacting Zoros Health LLC support. Withdrawal of consent may limit your ability to receive services through the platform.

Consent Acknowledgment

By using Zoros Health LLC’s Services, you acknowledge that:

• You have read and understand this Telehealth Informed Consent

• You understand the potential risks and benefits of telehealth

• You voluntarily consent to receive healthcare services via telehealth

• You understand that providers independently determine eligibility for treatment and prescriptions

Contact Information

If you have questions regarding telehealth services or this consent, please contact:

Zoros Health LLC
390 NE 1st St, Ste 53639, Miami, FL 33179

Email: support@zoroshealth.com
Phone: +1 (888) 553-2947